Detect to Correct

Detect

  • See events, alarms, & metrics across the entire infrastructure
  • Understand user issues
  • Trace relationship between events

Diagnose

  • Enrichment
  • Root Cause
  • Severity & business impact
  • Defined escalation path
  • Auto-fixed common issues

Change 

  • Define change request
  • Perform problem & risk analysis
  • Approve

Resolve

  • Implement change
  • Leverage run books
  • Verify recovery
  • Close records